Community
Create a safe, secure and engaging in-app community for your users
Messaging experience that seamlessly scales from thousands to millions of users. Leverage AI-powered moderation to prevent and manage inappropriate user behaviors.
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CometChat for Communities
Own your audience and deliver an engaging experience in a safe and moderated environment
Moderation
Safe and spam free messaging
Take control and maintain a respectful environment.
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Automatically detect and filter out spam, offensive and inappropriate content.
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Swiftly review and take action on all moderation issues from a centralized dashboard.
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AI-powered sentiment analysis to provide a deep understanding of the nuances within conversations.
Chat Management
Fine-tune communication with granular permissions
Specify who can start conversations, set rules for messaging, and configure group permissions.
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Set permissions on who can create, edit, delete and invite members to groups.
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Set rules for when users can message each other, whether before or after becoming friends.
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Define who can start a conversation. Restrict initial messaging to admins, verified users, or specific roles.
User Engagement
Create a highly engaged messaging experience
Encourage user interactions with visually appealing pre-built UI kits and interactive messages.
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Sleek and modern UI kits make chatting enjoyable and straightforward, encouraging frequent and prolonged engagement.
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Allow members to express themselves with a vast library of GIFs, personalized stickers.
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Integrate polls, surveys, welcome messages, and event registrations directly into the chat using interactive messages.
Announcements
Keep your community informed
Powerful tools for effective communication and information sharing.
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Broadcast important messages to the entire community. Announcements ensure that your messages reach every member.
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Automatically send system-generated messages for various actions and events. From welcome messages for new members to notifications about changes in group settings.
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Customize and schedule announcements to specific groups, channels or segments of your community.
Voice and Video Calling
Create immersive experiences that go beyond text
Allow members to engage more deeply through in-app voice and video calling.
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Integrate voice and video calling within groups and channels for members to catch up, engage, and have meaningful conversations.
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Create dedicated video rooms within your community for workshops, events, webinars, or live streams.
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Enhance engagement with features like screen sharing, presenter mode, and chat functionalities within the video room.
Communication platform built for growth
Build, ship and manage community chat at scale
Multi tenancy
Deliver secure, private chat experiences for all your tenants with a single, scalable platform
Security
Advanced encryption and security. Fully compliant with HIPAA, GDPR, SOC 2
Message retention
CometChat automatically stores your chat data for easy access in case of audits, disputes, or customer inquiries, ensuring no conversation is ever lost.
UI kits
Pre-built chat interface designed specifically for thriving communities. Get your app up and running faster with features that your members will love.
Scalability
Scale effortlessly to meet the demands of your expanding user base. A robust infrastructure that can support 1 Million+ concurrency.
Moderation
Protect your community users from inappropriate behavior with real-time chat monitoring, keyword filtering, and the ability to restrict or ban users.
Command center
Admin tools for user management, reporting and notifications
Monitor users and malicious texts
Centralized platform to view all blocked and flagged messages, ensuring seamless and efficient moderation
Reliable push, email and SMS notifications
Keep conversations flowing smoothly by sending push notifications whenever a user receives a new message. If those push notifications go unanswered, set up a workflow to automatically trigger email and SMS notifications.
Use insights to understand the quantity and quality of conversations
Discover active users, engaged groups, popular topics, and trending discussions. Leverage this intel to create new services and products that address your community's needs.
Conversational AI
Roll out an AI powered community experience
Conversation summary
Automatically generates concise summaries of long conversations, helping users quickly catch up on important discussions without scrolling through lengthy chat histories.
Suggested replies
AI-powered suggested replies to streamline communication, enabling users to respond quickly and keep conversations flowing smoothly.
Moderation
Detect and filter out inappropriate content, spam, and abusive language in real-time
Features and integrations to build a convenient, quick and professional health care experience
1 to 1 chat
Group chat
Voice & video calling
Secure file uploads
Patient chat history
Customer Stories
10 years and 50,000+ customer Stories
We built our previous chat system using Firebase but faced numerous issues as our user base grew. We had to completely rework it, and CometChat helped us go live quickly. We've received great feedback from our users since the switch.
Sahib Hussain
Lead Developer
The complete in-app calling system from CometChat has dramatically reduced our call center costs. It also helped streamline internal processes while improving overall customer satisfaction and NPS!
Amit Sharma
SVP, Engineering
At Playo, we believe chat is the backbone of any community. Integrating CometChat in our app has significantly boosted user engagement, leading to frequent bookings and a more interactive experience for our users.
Amit Roushan
Co-founder
We built our previous chat system using Firebase but faced numerous issues as our user base grew. We had to completely rework it, and CometChat helped us go live quickly. We've received great feedback from our users since the switch.
Sahib Hussain
Lead Developer
The complete in-app calling system from CometChat has dramatically reduced our call center costs. It also helped streamline internal processes while improving overall customer satisfaction and NPS!
Amit Sharma
SVP, Engineering
At Playo, we believe chat is the backbone of any community. Integrating CometChat in our app has significantly boosted user engagement, leading to frequent bookings and a more interactive experience for our users.
Amit Roushan
Co-founder
Try out CometChat in action
Experience CometChat's messaging with this interactive demo built with CometChat's UI kits and SDKs.
