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Notifications so powerful that users never miss a message

The CometChat Notifications module empowers you to create a multi-channel notification system that caters to individual user needs and preferences, boosting user engagement and increased chat adoption.

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Multi-provider setup

One platform, Three channels, Multiple providers

Manage chat notifications across all your preferred channels and providers from a single platform with CometChat.

Push notifications

Built-in, powerful push notifications with no extra development

  • Connect with multiple push notification providers like APNs and FCM, all managed centrally through a single configuration.


  • Empower end-users to control their push notification preferences, overriding default settings.

  • Customize notification actions and create scheduled notifications to adhere to workplace guidelines.

Email notifications

Timely, context-rich emails with built-in reply function

  • Seamlessly integrate with SendGrid or connect your preferred email provider using webhooks.

  • Enable users to reply directly to email notifications. Their response is automatically converted into an in-app chat message.

  • Optimize email delivery by defining specific triggers, like sending notifications only for unread messages after a set period.

SMS notifications

Boost app activity with timely SMS alerts

  • Integrate your Twilio account or connect any SMS provider via webhooks.

  • Optimize SMS frequency and timing to avoid overwhelming users.

  • Implement a tiered notification strategy: Use SMS as a last resort if messages are unread despite push and email notifications.

Notification preferences

Fine-grained preference management

Tailor notification experiences for your users with CometChat's granular controls.

Determine exactly what triggers a notification

Every action is configurable, allowing you to specify notifications based on user mentions, specific events, or any other criteria.

Control notification timing and frequency

Manage notification frequency to optimize user engagement and comply with regulations or company policies.

Private mode to hide sensitive messages

Protect user data by offering options to hide sensitive information within notifications.

End-user preferences

Allow end users to modify notification preferences

Let end-users override default preferences and customize it according to their needs. 

  • Allow users to set DND or mute specific notifications.

  • Allow users to manage their notification schedule, a must-have for workplace compliance in certain industries.

Notification templates

Craft the perfect notification with customizable templates

Design custom notification templates for Push, Email, and SMS with CometChat.

Template builder

Craft notification messages that perfectly match your app's branding and tone. Configure notification messages for each channel and notification type.

Custom email templates

Use your custom email template in SendGrid to match your brand. Also, sync email subscription status back to CometChat.

Custom sounds

Increase user engagement with personalized notification sounds.