Unbeatable Value
Full-featured chat platform at industry-leading prices. True usage-based pricing with no hidden fees or surprise overages.
How many monthly users do you need?
Build
A full featured, free plan for testing and integrating CometChat.
$0 /month
Free Forever
Build Plan Features
All features
Up to 100 users
No credit card required
Basic
All the essentials needed for a feature-rich real-time chat experience.
$ /month
Billed annually
Basic Plan Features
Rich in-app chat
Push notifications
Advanced moderation & out-of-the-box-filters
Global EDGE network
Most Popular
Advanced
An advanced communication suite with built-in notifications, AI moderation and insights.
$ /month
Billed annually
Everything in Basic, Plus
AI Rule-based moderation
limited-time offer!
Email & SMS notifications (with customizable templates)
Multi-tenancy
AI user copilot
In-depth insights
HIPAA / BAA
Advanced search
Message translation
Enterprise
Access to state-of-the-art features plus higher concurrency, zero overages and top-tier support
$ /month
Billed annually
Everything in Advanced, Plus
AI Rule-based & context-based moderation
AI Context-based insights
AI Context-based enrichment
GDPR
Compliant
CCPA
Compliant
SOC2
Compliant
HIPAA Compliant
ISO 27001 Compliant
Support & Implementation
From best practices to hands-on assistance, get the technical guidance you need for a smooth CometChat experience. Check out our implementation and support services.
Competitive Edge Pricing
We’re committed to delivering an unbeatable product at an unbeatable price. Whether you’re moving to CometChat or shopping around, we’ll beat major competitors’ pricing by up to 30%.
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Pricing plans
Detailed Plan Comparison
| Usage |
Build Free Forever |
Basic $ /month Billed annually | Most popular Advanced $ /month Billed annually |
Enterprise $ /month Billed annually |
|---|---|---|---|---|
| Monthly Active Users
|
100 | Upto 1M | Upto 10M | 10M+ |
| MAU overage rate
|
- | $0.10 per MAU
|
$0.10 per MAU
|
No Overage |
| Concurrent connections included
|
25 | 5% MAU included
|
5% MAU included
|
10% MAU included
|
| Concurrent connections overage rate
|
- | $1 per concurrent | $1 per concurrent | No Overage |
| Messages/month
|
Unlimited | Unlimited | Unlimited | Unlimited |
| Message storage
|
Unlimited | Unlimited | Unlimited | Unlimited |
| Message retention
|
6 months | 6 months | 6 months | 6 months
|
| Images & files storage
|
Unlimited | Unlimited | Unlimited | Unlimited |
| No hidden costs/overages (bandwidth, storage, translation, search, thumbnail generation, image moderation etc.)
|
|
|
|
|
| In-app Messaging | ||||
| Core messaging experience | ||||
| One-on-one private chat
|
|
|
|
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| Group text conference (Private, Public & Password Protected)
|
|
|
|
|
| Users list
|
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|
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| Friends list
|
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|
|
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| Users & friends presence
|
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| Typing indicators
|
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|
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| Text & custom structured messages
|
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| Threaded conversations & message replies
|
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|
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| Photo, video & file sharing
|
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|
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| Voice notes
|
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|
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| Chat history
|
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|
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| User and group tags
|
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| Conversation tags
|
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| User roles
|
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| Edit and delete messages
|
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| Block users
|
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| Ban and kick users
|
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| Localization
|
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| Deeper user engagement | ||||
| Mentions
|
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| Reactions
|
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| Pin message
|
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| Link preview
|
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| Bookmark message
|
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| Stickers
|
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| Giphy and other GIFs keyboards
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| Thumbnail generation
|
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| Polls
|
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| Reminders
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| Message shortcuts
|
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| Message translation
|
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| Live reactions
|
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| Collaborative document
|
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| Collaborative whiteboard
|
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| URL shorteners
|
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| Voice transcription
|
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| Interactive messages | ||||
| Interactive form
|
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| Card message
|
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| Meeting scheduler
|
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| Location sharing
Coming soon
|
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| Custom interactive messages
|
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| Search, messaging status & counts | ||||
| Users, groups & messages search
|
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| Conversation search
Coming soon
|
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| Message delivery and read receipts for one-on-one conversations
|
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| Message delivery and read receipts for groups
|
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| Reaction feed
Coming soon
|
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| Threads feed
|
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| Mentions feed
|
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| Mark a conversation as read
|
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| Mark up to a message as read
|
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| Mark up to a message as unread
|
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| Unread message count
|
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| Unread conversation count
|
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| Unread thread count
|
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| Unread mentions count
|
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| Unread replies count
|
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| Advanced chat experience | ||||
| Conversation message preview configuration
|
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| Custom websocket connection behaviour
|
|
|
|
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| Voice & Video Calling | ||||
| One-on-one voice calling
|
10K free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| One-on-one video calling
|
10K free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Group video conference
|
10k free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Group voice conference
|
10K Free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Call recording
|
10K free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Customise video call experience
|
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| Call logs
|
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| Webhooks
|
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| Moderation | ||||
| Front End Moderation | ||||
| User-to-user Blocking
|
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| Kick/Ban Users
|
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| Ability to report messages
|
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|
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| Rule-based Moderation | ||||
| Moderation engine with conditional moderation
|
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| Automated Moderation (Automated Block)
|
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| Ready-to-use default rules
|
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| Custom conditional rules
|
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| Manual Moderation (Flag & Review)
Coming soon
|
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| Moderation webhooks
Coming soon
|
|
|
|
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| Moderation Filters | ||||
| Profanity detection
|
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| Phone & email detection
|
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| Message content
|
|
|
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| Message volume
Coming soon
|
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|
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| AI ✨ Message sentiment
|
|
|
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| AI ✨ Message toxicity
|
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| AI ✨ Image explicity and toxicity
|
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| AI ✨ Video explicity and toxicity
|
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| AI ✨ SPAM detection
|
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| AI ✨ Platform circumvention
|
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| AI ✨ Semantic sentence similarity
|
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| AI ✨ Context-based Moderation | ||||
| AI Context moderation engine
Coming soon
|
Demo
|
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|
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| AI Custom prompts
Coming soon
|
Demo
|
|
|
|
| AI Pre-defined prompts
Coming soon
|
Demo
|
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| Notifications & Interactions | ||||
| Channels | ||||
| Push notifications
|
|
|
|
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| Email Notifications
|
|
|
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| SMS Notifications
|
|
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|
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| Features | ||||
| Fine grained notification preferences
|
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|
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| Notification templates & custom sound
|
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| Email Replies
|
|
|
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| End user notification management
|
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| Multiple notification providers
|
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| Webhooks
Coming soon
|
|
|
|
|
| Analytics and Insights | ||||
| Analytics | ||||
| Usage reports
|
|
|
|
|
| Multi-tenant usage reports
Coming soon
|
|
|
|
|
| Insights | ||||
| User and group insights
|
Demo
|
|
|
|
| Messaging insights
|
Demo
|
|
|
|
| Voice and video insights
|
Demo
|
|
|
|
| Moderation insights
Coming soon
|
Demo
|
|
|
|
| Custom insights
|
Demo
|
|
|
|
| AI ✨ Context-based Insights | ||||
| AI funnel insights
Coming soon
|
Demo
|
|
|
|
| AI user insights
Coming soon
|
Demo
|
|
|
|
| AI conversation insights
Coming soon
|
Demo
|
|
|
|
| AI ✨ Context-based Enrichment | ||||
| AI user enrichment
Coming soon
|
Demo
|
|
|
|
| AI conversation enrichment
Coming soon
|
Demo
|
|
|
|
| AI Chatbots | ||||
| Non AI bots interface
|
|
|
|
|
| AI Direct messages
|
|
|
|
|
| Conversation assistants
|
|
|
|
|
| OpenAI (ChatGPT) Integration
|
|
|
|
|
| Instructions (Custom Prompts)
|
|
|
|
|
| Bots to human agents transfer
|
|
|
|
|
| Knowledge base (Upload your data)
Coming soon
|
|
|
|
|
| Function calls
Coming soon
|
|
|
|
|
| AI User Co-Pilot | ||||
| AI ✨ Smart replies
|
|
|
|
|
| AI ✨ Conversation starter
|
|
|
|
|
| AI ✨ Conversation summarizer
|
|
|
|
|
| AI ✨ Grammar & tone helper
Coming soon
|
|
|
|
|
| Third Party Integrations | ||||
| Intercom
|
|
|
|
|
| Chatwoot
|
|
|
|
|
| Webhooks | ||||
| Messaging webhooks
|
|
|
|
|
| User webhooks
|
|
|
|
|
| Group webhooks
|
|
|
|
|
| Calling webhooks
|
|
|
|
|
| Moderation webhooks
Coming soon
|
|
|
|
|
| Notification webhooks
Coming soon
|
|
|
|
|
| Advanced webhooks
|
|
|
|
|
| Migration | ||||
| Real-time migration (Real-time sync APIs)
|
|
|
|
|
| Historical migration (Data Import APIs)
|
|
|
|
|
| White-gloved migration
|
|
|
|
|
| Infrastructure | ||||
| Fast response times
|
|
|
|
|
| High-availability data centers in multiple regions
|
|
|
|
|
| Global edge network
|
|
|
|
|
| Multi-tenancy
|
Contact us |
|
|
|
| Private dedicated region deployment
|
|
|
|
|
| 99.999% uptime SLA
|
|
|
|
|
| Custom domain/IP
|
|
|
|
|
| Security & Compliance | ||||
| Compliance | ||||
| ISO 27001 |
|
|
|
|
| SOC 2 |
|
|
|
|
| GDPR (incl. API) |
|
|
|
|
| CCPA |
|
|
|
|
| PIPEDA |
|
|
|
|
| HIPAA w/ BAA |
|
|
|
|
| ISO 27001 |
|
|
|
|
| Security | ||||
| Encryption in transit (TLS/SSL)
|
|
|
|
|
| Encryption at rest (AES 256)
|
|
|
|
|
| Token-based media access
|
|
|
|
|
| Disappearing messages
|
|
|
|
|
| User role-based access control (End-user API endpoint restriction)
|
|
|
|
|
| Team role-based access control
|
|
|
|
|
| 2FA (Dashboard)
Coming soon
|
|
|
|
|
| SAML/SSO (Dashboard)
Coming soon
|
|
|
|
|
| Audit logs (Dashboard)
Coming soon
|
|
|
|
|
| Build | ||||
| UI Kits |
|
|
|
|
| UI Kits (Figma Design) |
|
|
|
|
| Widget (For web) |
|
|
|
|
| SDKs |
|
|
|
|
| Chat APIs |
|
|
|
|
| Management APIs (Multi-tenancy) |
|
|
|
|
| Migration APIs (Data import and real-time sync APIs) |
|
|
|
|
| Support and Implementation | ||||
| Support |
|
Silver plan included
|
Silver plan included
|
Gold plan included
|
| Implementation phase support |
|
Silver plan included
|
Silver plan included
|
Gold plan included
|
Usage
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