The most fail-proof chat moderation platform

Combine the precision of rule-based moderation and the intuition of AI intelligence to roll out a comprehensive moderation experience. Annihilate scams, outsmart bad-actors, and prevent platform leakage with our unrivaled chat moderation engine.

All features

Powerful moderation tools and filters

Spam detection

Advanced spam filters to block unsolicited messages and promotional content

Platform circumvention

Prevent users from bypassing platform rules like sharing contact, making transactions or connecting outside of the platform.

Toxicity filter

Proactively identify and filter out messages with toxic, hateful or abusive language.

Image and video moderation

Detect and remove inappropriate visual content such as nudity, NSFW material, and violence

Semantic similarity

Evaluate incoming messages by comparing them against a predefined list of known messages.

Sentiment analysis

Identify, categorize and filter content based on their emotional tone.

Virus and malware scanner

Automatically scan user-generated content, such as images and videos, for potential threats like viruses and malware.

Message volume

Detect and limit spamming by setting thresholds for the number of messages a user can send per minute or hour.

Sender/receiver information

Use detailed sender and receiver information such as ID, name, role, tags, and account status to set up custom moderation triggers.

Rules engine

Rule based Moderation

Our engine combines at-scale automated moderation with human expertise to safeguard your brand and deliver a seamless user experience. Create custom rules to instantly detect and prevent harmful content, spam, and abuse.

Automated moderation

Tackle potential violations before they can impact your users

  • Proactively block messages from being sent that breach your guidelines.

  • Swiftly kick or ban users from groups who disrupt your community.

  • Ban a user from your platform for strong violations such as platform circumvention, strong profanity.

  • Gain complete visibility into blocked messages, associated rules, and actions for informed oversight.

Human moderation

Leverage human expertise for complex moderation decisions

  • Configure nuanced rules to escalate borderline content for human judgment.

  • Empower human moderators to assess and act decisively from a centralized dashboard.

  • Ensure regulatory compliance and robust reporting with detailed logs of all moderation actions.

AI-powered rule engine

Command center for creating, managing, and monitoring all your moderation rules

  • Rapidly deploy essential moderation safeguards with pre-built rules for text, images, videos, profanity and more.

  • Tailor your moderation strategy with custom rules leveraging advanced AI capabilities like file scanning, image recognition, and sentiment analysis.

  • Fine-tune your filters using precise keyword lists and flexible regex patterns.

Smart moderation

AI-powered Contextual Moderation

Make your moderation engine completely fail-proof by uncovering hidden threats. Detect harmful patterns concealed across multiple messages that might pass through traditional rule based engines.

Context moderation engine

Analyze the broader context of entire conversations using advanced AI. Spot violations that are concealed across different parts of the conversation.

Predefined prompts

Ready to use out-of-the-box prompts configured to detect platform circumvention, harassment, grooming, scams, fraud, misinformation, and more

Custom prompts

Fine-tune moderation by configuring custom prompts. These prompts instruct the AI on specific patterns to identify in conversations, allowing you to address unique needs of your business.

Security

Future proof compliance

Stay ahead of evolving regulations with proactive content moderation. Ensure your platform is always compliant with the latest legal standards and community guidelines.

DSA (Digital Services Act)

Ensure platform safety and user protection under the strictest digital services regulations.

Online safety act (UK and Australia)

Create a secure online space aligned with UK and Australian safety standards.

CSAM and COPPA (Child Safety)

Protect children from online harm through advanced safety measures.

Information technology act (India)

Adhere to India's IT Act for a secure and compliant platform.

Moderation use-cases

See how CometChat's moderation suite can improve user safety and platform integrity in different industries.

Marketplace

Safeguard your platform's revenue and reputation by preventing fraud, spam, abuse, and disintermediation.

Learn more

Online communities

Foster a positive and inclusive environment by preventing harassment, hate speech, and misinformation.

Learn more

Dating

Ensure user safety and trust by combating harassment, scams, and inappropriate content.

Learn more

Team Communication

Enhance productivity and employee well-being by creating a respectful and focused work environment.

Learn more