Rapidly growing businesses face a common predicament: as they scale, their communication needs can spike unexpectedly. For many, this leads to a dreaded surprise at the end of the month - an invoice that's several times larger than anticipated. This scenario is particularly prevalent in the chat infrastructure space, where usage-based pricing models are the norm.
As your user base expands and engagement rises, micromanaging your chat infrastructure subscription becomes an unwelcome distraction.
Many enterprises have switched to CometChat after experiencing shocking bills from our competitors. It's not uncommon for companies to receive invoices 5-10 times higher than their regular monthly costs due to unexpected usage spikes. This unpredictability can disrupt budgets and erode trust in service providers.
Today, we're introducing Zero Overages optionality to address this issue for our enterprise customers.
Introducing Zero Overages: Predictability You Can Count On
Zero Overages is now available for all new customers subscribing to our Enterprise plan. Here's how it works:
01.
No Surprise Bills
If you exceed your monthly allowance for Monthly Active Users (MAU) or Peak Concurrent Connections (PCC), you won't face an enormous, unexpected bill.
02.
Retroactive Upgrades
We'll automatically upgrade you to the appropriate plan that covers your usage for the previous period and going forward.
03.
Seamless Scaling
Focus on growing your business without actively managing your subscription or worrying about usage limits.
04.
Comprehensive Coverage
Zero Overages applies to both MAU and PCC, ensuring full protection against unexpected costs.
05.
Flexibility
We offer an opt-out option for those who prefer more active usage management.
Empowering Your Enterprise Journey
CometChat is committed to being a true partner in your growth journey. Zero Overages offers several key benefits:
01.
Predictable Budgeting
Forecast your communication costs with confidence, even during rapid scaling.
02.
Growth-Focused
Redirect energy from monitoring usage thresholds to core business growth.
03.
Improved Cash Flow
Avoid the financial strain of unexpected, large invoices that can impact your planning.
04.
Seamless Scalability
Your chat infrastructure grows with your user base, without manual intervention.
Zero Overages is more than a feature—it's our commitment to making enterprise communication more predictable, scalable, and worry-free. It allows you to confidently scale your business without the fear of surprise costs or the need for constant subscription management.
Ready to experience predictable scaling with Zero Overages? Contact our sales team today to learn how this feature can benefit your enterprise.
Shrimithran
Director of Inbound Marketing , CometChat