Everything you need to build an end-end real-time engagement module
Here is our exhaustive list of all features ranging from 1:1 chat to AI powered moderation.
Explore all features across our product lines
One-on-one private chat
One-to-one messaging for users to communicate privately with other individuals in your app.
Group text messaging
Many-to-many messaging for users to communicate with thousands of users in a private or public group chat.
Share files & multimedia
Allow users to send and recieve documents and files in all valid file formats.
Typing indicators
Show an indication to users when another user is typing a message in private or group chat to create continuous conversation.
Users & friends list
Create a list of all users or filtered to a specific users' friends in your app for your users to view and start conversations.
Users & friends presence
Create a list of users or friends that are currently online in your app for your users to view and drive real-time engagement.
Threaded conversations and message replies
Ability to have different threads within a conversation and separate reply message tracking for threads
Chat history
Users can access and review past chat conversations, allowing them to reference previous discussions or retrieve important information.
Custom structured messages
Users can send customized messages with structured data formats, enabling the exchange of specific information, such as order details or event invitations.
Voice notes
Let users record and send audio messages directly in your app via chat.
All Features
| Usage |
Build |
Basic | Most popular Advanced |
Enterprise |
|---|---|---|---|---|
| Monthly Active Users
|
100 | Upto 1M | Upto 10M | 10M+ |
| MAU overage rate
|
- | $0.10 per MAU
|
$0.10 per MAU
|
No Overage |
| Concurrent connections included
|
25 | 5% MAU included
|
5% MAU included
|
10% MAU included
|
| Concurrent connections overage rate
|
- | $1 per concurrent | $1 per concurrent | No Overage |
| Messages/month
|
Unlimited | Unlimited | Unlimited | Unlimited |
| Message storage
|
Unlimited | Unlimited | Unlimited | Unlimited |
| Message retention
|
6 months | 6 months | 6 months | 6 months
|
| Images & files storage
|
Unlimited | Unlimited | Unlimited | Unlimited |
| No hidden costs/overages (bandwidth, storage, translation, search, thumbnail generation, image moderation etc.)
|
|
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|
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| In-app Messaging | ||||
| Core messaging experience | ||||
| One-on-one private chat
|
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| Group text conference (Private, Public & Password Protected)
|
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| Users list
|
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| Friends list
|
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|
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| Users & friends presence
|
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| Typing indicators
|
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|
|
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| Text & custom structured messages
|
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|
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| Threaded conversations & message replies
|
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|
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| Photo, video & file sharing
|
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| Voice notes
|
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| Chat history
|
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| User and group tags
|
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| Conversation tags
|
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| User roles
|
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| Edit and delete messages
|
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| Block users
|
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| Ban and kick users
|
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| Localization
|
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| Deeper user engagement | ||||
| Mentions
|
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| Reactions
|
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| Pin message
|
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| Link preview
|
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| Bookmark message
|
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| Stickers
|
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| Giphy and other GIFs keyboards
|
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| Thumbnail generation
|
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| Polls
|
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| Reminders
|
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| Message shortcuts
|
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| Message translation
|
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| Live reactions
|
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| Collaborative document
|
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| Collaborative whiteboard
|
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| URL shorteners
|
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| Voice transcription
|
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| Interactive messages | ||||
| Interactive form
|
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| Card message
|
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| Meeting scheduler
|
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| Location sharing
|
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| Custom interactive messages
|
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| Search, messaging status & counts | ||||
| Users, groups & messages search
|
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| Conversation search
Coming soon
|
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| Message delivery and read receipts for one-on-one conversations
|
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| Message delivery and read receipts for groups
|
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| Reaction feed
|
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| Threads feed
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| Mentions feed
|
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| Mark a conversation as read
|
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| Mark up to a message as read
|
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| Mark up to a message as unread
|
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| Unread message count
|
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| Unread conversation count
|
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| Unread thread count
|
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| Unread mentions count
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| Unread replies count
|
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| Advanced chat experience | ||||
| Conversation message preview configuration
|
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| Custom websocket connection behaviour
|
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| Voice & Video Calling | ||||
| One-on-one voice calling
|
10K free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| One-on-one video calling
|
10K free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Group video conference
|
10k free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Group voice conference
|
10K Free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Call recording
|
10K free minutes | Pay-as-you-go | Pay-as-you-go | Pay-as-you-go |
| Customise video call experience
|
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| Call logs
|
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| Webhooks
|
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| Moderation | ||||
| Front End Moderation | ||||
| User-to-user Blocking
|
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| Kick/Ban Users
|
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| Ability to report messages
|
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| Rule-based Moderation | ||||
| Moderation engine with conditional moderation
|
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| Automated Moderation (Automated Block)
|
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| Ready-to-use default rules
|
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| Custom conditional rules
|
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| Manual Moderation (Flag & Review)
Coming soon
|
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| Moderation webhooks
Coming soon
|
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| Moderation Filters | ||||
| Profanity detection
|
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| Phone & email detection
|
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| Message content
|
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| Message volume
Coming soon
|
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| AI ✨ Message sentiment
|
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| AI ✨ Message toxicity
|
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| AI ✨ Image explicity and toxicity
|
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| AI ✨ Video explicity and toxicity
|
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| AI ✨ SPAM detection
|
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| AI ✨ Platform circumvention
|
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| AI ✨ Semantic sentence similarity
|
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| AI ✨ Context-based Moderation | ||||
| AI Context moderation engine
|
Demo
|
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| AI Custom prompts
|
Demo
|
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| AI Context moderation engine
|
Demo
|
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| Notifications & Interactions | ||||
| Channels | ||||
| Push notifications
|
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| Email Notifications
|
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| SMS Notifications
|
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| Features | ||||
| Fine grained notification preferences
|
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| Notification templates & custom sound
|
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| Email Replies
|
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| End user notification management
|
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| Multiple notification providers
|
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| Webhooks
Coming soon
|
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| Analytics and Insights | ||||
| Analytics | ||||
| Usage reports
|
|
|
|
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| Multi-tenant usage reports
Coming soon
|
|
|
|
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| Insights | ||||
| User and group insights
|
Demo
|
|
|
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| Messaging insights
|
Demo
|
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|
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| Voice and video insights
|
Demo
|
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|
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| Moderation insights
Coming soon
|
Demo
|
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|
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| Custom insights
|
Demo
|
|
|
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| AI ✨ Context-based Insights | ||||
| AI funnel insights
Coming soon
|
Demo
|
|
|
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| AI user insights
Coming soon
|
Demo
|
|
|
|
| AI conversation insights
Coming soon
|
Demo
|
|
|
|
| AI ✨ Context-based Enrichment | ||||
| AI user enrichment
Coming soon
|
Demo
|
|
|
|
| AI conversation enrichment
Coming soon
|
Demo
|
|
|
|
| AI Chatbots | ||||
| Non AI bots interface
|
|
|
|
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| AI Direct messages
|
|
|
|
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| Conversation assistants
|
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|
|
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| OpenAI (ChatGPT) Integration
|
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|
|
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| Instructions (Custom Prompts)
|
|
|
|
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| Bots to human agents transfer
|
|
|
|
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| Knowledge base (Upload your data)
Coming soon
|
|
|
|
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| Function calls
Coming soon
|
|
|
|
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| AI User Co-Pilot | ||||
| AI ✨ Smart replies
|
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|
|
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| AI ✨ Conversation starter
|
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|
|
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| AI ✨ Conversation summarizer
|
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| AI ✨ Grammar & tone helper
Coming soon
|
|
|
|
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| Third Party Integrations | ||||
| Intercom
|
|
|
|
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| Chatwoot
|
|
|
|
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| Webhooks | ||||
| Messaging webhooks
|
|
|
|
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| User webhooks
|
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|
|
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| Group webhooks
|
|
|
|
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| Calling webhooks
|
|
|
|
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| Moderation webhooks
Coming soon
|
|
|
|
|
| Notification webhooks
Coming soon
|
|
|
|
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| Advanced webhooks
|
|
|
|
|
| Migration | ||||
| Real-time migration (Real-time sync APIs)
|
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|
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| Historical migration (Data Import APIs)
|
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| White-gloved migration
|
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| Infrastructure | ||||
| Fast response times
|
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|
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| High-availability data centers in multiple regions
|
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|
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| Global edge network
|
|
|
|
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| Multi-tenancy
|
Contact us |
|
|
|
| Private dedicated region deployment
|
|
|
|
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| 99.999% uptime SLA
|
|
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|
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| Custom domain/IP
|
|
|
|
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| Security & Compliance | ||||
| Compliance | ||||
| ISO 27001 |
|
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|
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| SOC 2 |
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| GDPR (incl. API) |
|
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| CCPA |
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| PIPEDA |
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| HIPAA w/ BAA |
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| ISO 27001 |
|
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| Security | ||||
| Encryption in transit (TLS/SSL)
|
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| Encryption at rest (AES 256)
|
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| Token-based media access
|
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| Disappearing messages
|
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| User role-based access control (End-user API endpoint restriction)
|
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| Team role-based access control
|
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|
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| 2FA (Dashboard)
Coming soon
|
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|
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| SAML/SSO (Dashboard)
Coming soon
|
|
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|
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| Audit logs (Dashboard)
Coming soon
|
|
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| Build | ||||
| UI Kits |
|
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|
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| UI Kits (Figma Design) |
|
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| Widget (For web) |
|
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| SDKs |
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| Chat APIs |
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| Management APIs (Multi-tenancy) |
|
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| Migration APIs (Data import and real-time sync APIs) |
|
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|
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| Support and Implementation | ||||
| Support |
|
Silver plan included
|
Silver plan included
|
Gold plan included
|
| Implementation phase support |
|
Silver plan included
|
Silver plan included
|
Gold plan included
|
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Interactive Demo
Experience messaging built on CometChat
Give our sample messaging app a spin. This interactive demo app is built with our latest UI Kits for you to experience all the UI elements and functionalities of CometChat.
Try out CometChat in action
Experience CometChat's messaging with this interactive demo built with CometChat's UI kits and SDKs.
