Connecting businesses with top tech talent
Finding the right tech talent can feel like searching for a needle in a haystack. Businesses often struggle to identify development partners who possess the right technical skills. Pangea.ai set out to solve this challenge by creating a platform that simplifies and accelerates the process of connecting businesses with expert development agencies and tech talent.
Through their talent marketplace, Pangea.ai offers a streamlined experience for companies seeking tailored solutions. Whether it’s augmenting an existing team, assembling a fully managed project group, or helping refine a product vision through discovery sessions, they ensure businesses get exactly what they need to succeed.
Their platform’s innovative matching process connects clients with suitable agencies in as little as 24 hours. With a 98% accuracy rate, this approach not only saves time but also instills confidence in the quality of the matches. Operating across countries like Poland, Ukraine, Romania, and Croatia, Pangea.ai has built a reputation as a reliable partner for companies seeking top-tier tech talent.
The missing piece: A unified chat platform
For Pangea.ai, communication is the foundation of every successful partnership forged on their platform. As their platform evolved, they identified a crucial gap in the user experience. While their tools for matching businesses with agencies worked seamlessly, the next step—facilitating collaboration and communication—required a more robust solution. Without an integrated communication layer, users had to rely on external tools and emails, which added friction to what should have been a smooth process.
The ability to discuss projects in real time, share critical documents, and even conduct face-to-face virtual meetings directly within the platform would significantly enhance the value they delivered to their users. They needed a solution that could empower agencies and clients to start collaborating instantly, build trust, and move projects forward efficiently.
Recognizing the importance of speed and scalability, Pangea.ai decided not to develop a chat system from scratch. Instead, they began searching for a partner who could provide a reliable, feature-rich chat solution that would integrate seamlessly into their platform, saving valuable development time while meeting their exact requirements.
How Pangea.ai uses CometChat
Pangea.ai integrates CometChat into their platform to enhance communication between businesses and development agencies. This integration serves as a powerful tool, enabling seamless and efficient exchanges from initial contact to finalizing project details. By leveraging CometChat, Pangea.ai ensures that every conversation, whether for introductions or in-depth negotiations, happens within the platform, creating a unified, streamlined experience.Here’s how Pangea has implemented CometChat:
Discovery and initial contact
The user journey on Pangea.ai starts with discovering the right agency. After selecting an agency that matches their criteria, users express their interest by sending an introductory message via a simple form. This initiates the first line of communication, bringing businesses and agencies closer together through the platform. CometChat then facilitates the transition to deeper engagement by enabling further conversations and collaboration within the platform.
Group chats for easy collaboration
After initial contact, a group chat is automatically created between the user and the agency’s team members. This feature ensures that all relevant stakeholders are included in the conversation, eliminating silos and enabling transparent collaboration right from the start.
Real-time communication for instant engagement
After initial contact, a group chat is automatically created between the user and the agency’s team members. This feature ensures that all relevant stakeholders are included in the conversation, eliminating silos and enabling transparent collaboration right from the start.
Message editing and deletion for accuracy and transparency
To maintain professionalism and clarity, users have the ability to edit or delete messages. This feature ensures that conversations remain error-free and transparent, reducing misunderstandings and fostering confidence in the communication process.
Media sharing for centralized collaboration
Users and agencies can share photos, videos, documents, and other media directly in the chat. This shared media repository ensures that all project-related materials are centralized and easily accessible, removing the need for external communication channels and reducing the risk of losing important files.
Threaded messaging to streamline conversations
As discussions grow more complex, CometChat’s threaded messaging helps keep conversations organized. Users can respond to specific messages within a thread, making it easier to follow discussions and focus on the details that matter most.
File sharing for key documents
For advanced discussions, CometChat’s file-sharing feature supports the exchange of critical documents like Requests for Proposals (RFPs), Non-Disclosure Agreements (NDAs), and project specifications. This capability ensures that all necessary documentation is securely shared within the platform, expediting the decision-making process and enhancing collaboration.
Video calls for face-to-face interaction
When face-to-face communication is required, CometChat’s video call functionality steps in. It allows users and agencies to have live discussions, build trust, and clarify complex requirements in real time. This personal touch strengthens relationships and improves the overall collaboration experience.
With CometChat, Pangea.ai has transformed their platform into more than just a marketplace—it’s now a collaborative ecosystem where businesses and agencies can connect, communicate, and negotiate seamlessly. By integrating robust communication tools at every stage of the user journey, Pangea.ai ensures that their clients can focus on what truly matters: building successful partnerships and delivering exceptional results.
