In this blog, we’ll dive deep into Mirrorfly’s pricing, exploring its strengths and limitations to help you understand if it’s truly worth the investment. We’ll break down its plans, uncover hidden costs, and analyze whether Mirrorfly provides real value for businesses.
To give you the full picture, we’ll also compare Mirrorfly with CometChat, to determine which solution offers the best features and pricing at scale.
By the end of this analysis, you’ll know whether Mirrorfly is a cost-effective option for your needs or if it’s overpriced compared to more feature-rich solutions like CometChat.
Mirrorfly pricing overview
MirrorFly offers two main paid plans
Essentials: The Essentials plan is designed for businesses just getting started with chat. It includes all the basic chat functionalities but does not offer calling minutes.
Premium: The Premium plan provides access to both chat and calling features, including calling minutes, making it suitable for businesses aiming to scale their communication capabilities as they grow.
It's important to note that MirrorFly does not offer a free trial for both of its plan. Prospective customers must contact the sales team to request a trial or demo of the product. .
Pricing Comparison: Mirrorfly vs CometChat
CometChat's lower barrier to entry makes it an attractive choice for businesses of all sizes, especially with its 1,000 MAU plan. This plan allows companies to start small and scale their pricing as their user base grows, without the burden of hard MAU caps that can limit growth.
Despite its lower pricing, CometChat is a technically superior product, offering a comprehensive feature set that includes chat, voice, and video calling capabilities. It also provides advanced features like moderation tools, rich media messaging, and flexible APIs—offering unmatched value for money.
Businesses get a feature-rich solution at a fraction of the cost, making CometChat the clear superior alternative for those looking for both performance and affordability.
Why Choose CometChat over Mirrorfly?
1. 360 degree notification support
CometChat streamlines sending push, email, and SMS notifications for various chat events. It offers seamless integration with multiple notification providers, Firebase and Apple Push Notification (APN) for push notifications, SendGrid for emails, and Twilio for SMS—enabling you to manage all channels from a single platform.
With CometChat, you can:
Customize notification settings for private and group chats, ensuring users receive alerts based on their preferences.
Schedule notifications based on user behavior, offering more personalized interactions.
Use notification templates to quickly generate consistent, clear alerts for specific events, saving time and effort.
2. Advanced moderation with AI filters and rules engine
When it comes to moderation, CometChat takes things up a notch with its AI-powered filters and a robust rules based moderation engine. This allows for real-time detection of inappropriate content, commercial spam, platform circumvention, and even image moderation, all key to maintaining the integrity of your community.
Moreover, you can set custom rules to automate actions such as muting users, flagging specific keywords, or applying filters based on content context. These advanced moderation tools give you complete control over your chat environment, making it easier to handle large user bases with minimal manual intervention.
For nuanced situations requiring human judgment, CometChat provides a centralized dashboard for moderators to review flagged content.
3. Enhanced calling functionality management
CometChat goes beyond the basics of video and voice chat by offering a range of advanced calling features that make it a versatile and robust solution for businesses. With CometChat, you can:
Record and transcribe important calls or meetings
Track and manage call performance with detailed call logs and analytics
Implement essential call actions like starting, ending, muting, and transferring calls using intuitive UI components.
Receive real-time updates on calling events, such as call started, call ended, or missed call with the help of calling webhooks.
4. Enterprise-ready features
CometChat is equipped with true enterprise-grade features, designed to support complex use cases:
HIPAA compliance with BAA (Business Associate Agreement), making it suitable for handling sensitive healthcare data, something Mirrorfly does not offer.
Global edge network infrastructure that ensures low latency and fast message delivery across the globe, creating seamless chat experiences.
Advanced analytics that provide actionable insights on messages, groups, users, and moderation activities, leveraging AI to detect patterns and optimize performance.
99.999% uptime SLA guarantee and zero overage charges for enterprise customers, ensuring reliability and cost predictability.
5. Chatbot creator
In addition to 1-on-1 and group chats, CometChat offers a robust chatbot interface that supports user-to-bot conversations, allowing you to create smart assistants within your app.
These bots can be customized to serve various use cases, from answering FAQs to assisting with tasks, by integrating them with your company’s knowledge base or connecting them to OpenAI for dynamic, prompt-driven responses.
With CometChat, you can:
Set up chat bots for predefined tasks and conversations.
Enable AI-powered direct messages for more intelligent user interactions.
Create conversation assistants that guide users through complex workflows.
Integrate OpenAI (ChatGPT) for advanced chatbot functionality, trained with custom instructions and prompts.
Seamlessly transfer users from bots to human agents when needed.
Upload your company’s data to train bots on your knowledge base, ensuring relevant, context-aware conversations.
Ready to explore further? Sign up, schedule a demo, or try our interactive demo today!
Haris Kumar
Lead Content Strategist , CometChat