Constraints and Limits
Constraints
Rule Management
Here are the constraints for managing rules within the system:
| Parameter | Constraint |
|---|---|
| Rule ID | No spaces or special characters allowed, Maximum length of 100 characters |
| Name | Maximum length of 100 characters |
| Description | Maximum length of 255 characters |
| Rule Conditions | Each rule can have a maximum of 10 conditions |
| Rules per app | An app can have up to 25 rules (exluding default rules) |
Keywords Management
Here are the constraints for managing keyword lists within the system:
| Parameter | Constraint |
|---|---|
| Keyword ID | No spaces or special characters allowed, Maximum length of 100 characters |
| Name | Maximum length of 100 characters |
| Description | Maximum length of 255 characters |
| CSV File | Accepted file size: up to 1 MB |
| Keyword Lists per app | An app can have up to 25 keyword lists (excluding the default keyword list) |
Limitations
- Make sure the SDK version you are using is 3.0 or higher.
- AI Image moderation currently supports & moderates JPEG and PNG image formats.
- AI video moderation currently supports & moderates MP4, MOV, and AVI formats.
- If a message is marked as delivered/read and previous messages include pending/disapproved ones, those will also be automatically marked as delivered/read, even though they haven't actually been delivered to the receiver.