What is CometChat?
CometChat is a comprehensive communications platform that empowers businesses to seamlessly integrate real-time chat, voice and video calling functionalities. These integrations can be done picking up the implementation methods that align best with your goals.
Our Messaging & chat features offer flexible, secure, feature-rich and easy-to-manage integrations for your web and mobile apps. With Voice & video calling features, you get enterprise-grade security, robust infrastructure and a familiar UI from the same vendor as your chat solution.
Solutions for every industry
CometChat's solutions cater to every industry with a global and scalable infrastructure, multi-region capabilities, multi-tenancy, and round-the-clock support. Our comprehensive documentation, competitive pricing, and flexible implementation options ensure that our platform is equipped for enterprise-grade requirements while remaining accessible for startups.
This dual readiness positions CometChat as both Enterprise-ready and Startup-friendly.
Our customer base spans a diverse range of industries, including:
- Online marketplaces
- Healthcare
- Dating
- Events & streaming
- Online education
- Community & Social
- Sports & Gaming
- Team Comms & Workflows
- SaaS Businesses
Integrate in minutes
With a few lines of code, you can have CometChat integrated into any app written in React, iOS, Android, Flutter and 12+ other languages.
Future proof your chat roadmap by implementing chat quickly and efficiently with minimal risk. Our UI kits, APIs empower you to focus on growing your business while we handle the technical aspects.
Partner with subject matter experts and master the art of real-time engagement with CometChat. Our expertise in messaging, chat, and calling empowers you to offer the best in-app chat experience.
Complete customizability & extensions empowers you to personalize user experience, leverage data from other systems, connect chat to your core business logic with webhooks, extensions & integrations.
Build with tools of your choice
No-code widget
Simply copy and paste a few lines of code to add text, voice, and video to your web app in minutes.
Low-code UI Kits
Reduce your time to market and give your users the modern chat experience they expect with UI kits.
SDKs & APIs
Fully customizable and easy to use? Yes, it's possible, with our SDKs and APIs for in-app messaging and voice & video calling.
Compliances
Choosing CometChat is your assurance of a meticulously vetted and highly secure solution. We deeply appreciate and obsess over the significance of both security and compliance.
CometChat is fully compliant with the following security standards:
- HIPAA + BAA: CometChat is compliant with HIPAA rules and standards and can enter into a BAA.
- PIPEDA: CometChat is compliant with PIPEDA and follows the Fair Information Principles.
- GDPR: CometChat meets all requirements of GDPR and provides special APIs to enable customers to maintain compliance.
- ISO 27001: CometChat is certified compliant with the ISO 27001 standards.
- SOC 2 Type 2: CometChat is certified compliant with SOC 2’s five Trust Service Principles of security, availability, privacy, confidentiality, and processing integrity.
Features
Messaging & chat
| Core messaging | Advanced messaging | Engagement |
|---|---|---|
| One-on-one private chat | Threaded conversations | Mentions |
| Group text messaging | Message replies | Stickers & GIFs |
| Share files & multimedia | Message translation | Collaborative whiteboard |
| Typing indicators | Smart Replies | Collaborative document |
| Users & friends list | Chat history | Polls |
| Users & friends presence | Custom messages | Mentions count |
| Read receipts | Pin message | User profile avatars |
| Delivery receipts | Save message | Reminders |
| Audio messages | Rich media preview | Reactions |
| Unread message count | URL shorteners | Push notifications |
| Users search | Thumbnail generation | Email notifications & replies |
| Messages search | Message shortcuts | SMS notifications |
| Voice transcription | Email replies | |
| Broadcast message |
| Moderation | Administration & Security | Integrations & webhooks |
|---|---|---|
| In-flight message moderation | Analytics | Analytics & usage API |
| Image moderation | Dashboard team management | Rest APIs |
| Profanity filter | Custom metadata | Before message webhook |
| Data masking | Cross-platform sync | After message webhook |
| XSS Filter | User & group management | Intercom |
| User-to-user blocking | Encryption | SendGrid |
| Moderation dashboard | Multi-device support | Chatwoot |
| Human moderators | Historical data import API | Virgil security |
| Report user | Live data migration | App management API |
| Kick/ban users | Data export | App creation API |
| Report message | ISO 27001 | Presence webhook |
| Virus & malware scanner | SOC 2 | Read receipt |
| Sentiment analysis | GDPR API | Delivery receipt |
| HIPPA w/ BAA | ||
| Encryption in transit (TLS/SSL) | ||
| Encryption at rest (AES 256) | ||
| Role-based access control | ||
| Disappearing messages | ||
| End-to-end encryption | ||
| End-user API endpoint restriction |
Voice & video calling
| Calling essentials | Advanced calling features | Administration |
|---|---|---|
| 1-to-1 calling | Video broadcasting | Analytics & usage API |
| Group calling | Call recording | Rest APIs |
| Multi-device support | Interactive whiteboard | Dashboard analytics |
| Conference calls | Interactive document | Call logs |
| Personal meeting rooms | Picture-in-picture | Customizable call screens |
| Mobile calling | Screen sharing | SRTP encryption |
| Push notifications | In-call messaging | Pushkit & callkit support |
| Grid tile & spotlight layouts | App management API |
CometChat AI
| Insights AI | Conversational AI | Moderation AI |
|---|---|---|
| AI Funnel Insights | Conversation Starter & Smart Replies | Content Moderation |
| AI User Insights | Conversation Summaries | AI Image Moderation |
| AI Entity Insights | AI Personality Bots | Mute Suggestions |
Moving forward
Next, have a look at the Implementation checklist to quickly integrate chat functionality into your app and prepare for a successful launch.